What works where
Features that send data ask for your agreement first. You can switch any feature off at any time. We list only what works today. Anything marked "not available yet" does not work yet, and we give no release dates.
Website (any phone or computer browser, including iPhone and Android)
Works in any phone or computer browser.
Tonight
A calm plan for tonight: crisis lines, grounding tools, and what to say.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
I'm not safe
Emergency numbers and a choice to tell someone.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Get help now
Crisis support and helplines for money worries and mental health.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Help by country
Local emergency and support numbers for the UK, Germany, Spain, Romania, Hungary, and Poland.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Safety plan
Six fields for a personal plan, kept on your phone.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Support contacts
Names and numbers you save for a hard moment.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Say it for me
Copyable sentences to show or send to someone.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Grounding tools
Breathing and senses exercises to steady you.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
3am mode
Dark, dimmed colours from 2am to 5am, or when you turn it on.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Quick exit
One tap leaves the screen for a neutral page.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Delete all my data
Erase everything you saved, any time.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Erased from your phone and your cloud account.
Export
Download everything you saved as a file.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Downloaded to your phone.
Offline crisis pack
Works without internet after you have opened SereneHelp once.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Check a message (on your phone)
Scam and harm patterns checked on your phone. No message is sent.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Serene AI second look
A second check of the words or picture by Serene AI.
Website (any phone or computer browser, including iPhone and Android): Paused: we are finishing safety testing
Android app: Paused: we are finishing safety testing
iPhone app: Paused: we are finishing safety testing
Needs your consent: Yes
Where your data goes: Words or picture go to Amazon Web Services in London, then dropped.
Stay (talk with Serene AI)
Serene keeps you company with words written for you.
Website (any phone or computer browser, including iPhone and Android): Paused: we are finishing safety testing
Android app: Paused: we are finishing safety testing
iPhone app: Paused: we are finishing safety testing
Needs your consent: Yes
Where your data goes: Words go to Amazon Web Services in London, then dropped.
Crisis lines on the Stay page
Samaritans, Shout, and emergency numbers, always visible.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Serene Advice letter drafts
Fixed templates for court, PCN, bailiff, debt, and NHS letters.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
"Other" letters with Serene AI
Serene reads your words and drafts a reply in plain words.
Website (any phone or computer browser, including iPhone and Android): Paused: turned off
Android app: Paused: turned off
iPhone app: Paused: turned off
Needs your consent: Yes
Where your data goes: Turned off. Fixed templates only.
Scan & Remind (manual reminders)
Type a date and save a reminder. The reminder says only the flat sentence.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Scan & Remind (picture scan)
Serene reads who a letter is from and the date printed on it.
Website (any phone or computer browser, including iPhone and Android): Paused: we are finishing safety testing
Android app: Paused: we are finishing safety testing
iPhone app: Paused: we are finishing safety testing
Needs your consent: Yes
Where your data goes: Picture goes to Amazon Web Services in London, then dropped.
Check a payment
Check an email or phone for payment scam patterns.
Website (any phone or computer browser, including iPhone and Android): Paused: our contract checks are not complete
Android app: Paused: our contract checks are not complete
iPhone app: Paused: our contract checks are not complete
Needs your consent: Yes
Where your data goes: Email, phone or link would go to IPQualityScore, a company in the United States, then dropped.
Check a payment (local checks)
Sort code, IBAN, and account-number warnings on your phone.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Link check (remote)
Send only a link to be checked for scam signs. Results are Warning, Can't tell, or No warning found.
Website (any phone or computer browser, including iPhone and Android): Paused: our contract checks are not complete
Android app: Paused: our contract checks are not complete
iPhone app: Paused: our contract checks are not complete
Needs your consent: Yes
Where your data goes: Only the link would go to IPQualityScore, a company in the United States, then dropped.
Lookalike link warnings
Links that look unusual are flagged on your phone. No link is sent.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Health & beauty check
Check an offer for a cure, a health professional, or a beauty treatment for known tricks. Runs on your phone.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone. Nothing you paste is sent or stored.
Money help, Know your rights, gambling steps
Debt tools, rights guides, GAMSTOP and bank-block steps, and a 24-hour wait.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Child shield
Paste or share a message, text only. On-device checks flag as a warning, never safe.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Child check
A child checks a message on their own phone. Zero network requests.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Not safe at home
Help if you are not safe where you live.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Kept on your phone.
Carer connection
Connect a carer so they can be told when a check reaches a high severity. Two-step confirmation, 24-hour wait.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: Yes
Where your data goes: The carer is told only "Please check on [Name]". The message, amount, and picture never go.
Carer check-ins
Check-ins show when you open SereneHelp. An absence is noticed by a server check that runs every hour.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: Yes
Where your data goes: The last time you opened the app is kept in your cloud account.
Background check-ins and alerts
Check-ins and alerts that run in the background, even when the app is closed.
Website (any phone or computer browser, including iPhone and Android): Paused: only works while the app is open
Android app: Android app only: not available yet
iPhone app: Not available on iPhone
Needs your consent: Yes
Where your data goes: Would use phone notifications. Not active yet.
Phone protection guides
Official links for Apple Screen Time and Google Family Link.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Links open the official pages. Nothing is sent.
Interface in 17 languages
17 languages available now. Each language's checking level, scope and date are listed below, built from languageStatus.json. The phone numbers are correct.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Your language choice is kept on your phone.
Language and country are separate
Your language (interface text) and your country (help numbers, report routes, legal facts) are two independent settings. Neither ever changes the other. Language defaults to your device language. Country defaults to your device time zone.
Website (any phone or computer browser, including iPhone and Android): Works on this website
Android app: Not released yet
iPhone app: No iPhone app is planned. Use the website.
Needs your consent: No
Where your data goes: Both choices are kept on your phone.
Interface languages
17 languages available now. Each language's checking level, scope and date are listed below, built from languageStatus.json. The phone numbers are correct.
English
Level: Original (source)
Scope: Everything
Date: 2026-10-09
Español
Level: Machine translated (Beta)
Date: Not checked yet
Deutsch
Level: Machine translated (Beta)
Date: Not checked yet
Română
Level: Machine translated (Beta)
Date: Not checked yet
Magyar
Level: Machine translated (Beta)
Date: Not checked yet
Polski
Level: Machine translated (Beta)
Date: Not checked yet
Android app
These are not on the website. No Android app is released yet, and we give no release date.
Message alerts
Checks the preview text of notifications from apps you choose, on your phone only. Nothing is sent to us. You switch it on in your phone's settings.
Website (any phone or computer browser, including iPhone and Android): Android app only: not available yet
Android app: Android app only: not available yet
iPhone app: Not available on iPhone
Needs your consent: Yes
Where your data goes: Would stay on your phone. Nothing would be sent.
Note: This works only in the SereneHelp Android app, which is not released yet. It is not available on the website or on iPhone.
Scam call warnings
Warns you about reported numbers before you answer, using a list kept on your phone. You switch it on in your phone's settings.
Website (any phone or computer browser, including iPhone and Android): Android app only: not available yet
Android app: Android app only: not available yet
iPhone app: Not available on iPhone
Needs your consent: Yes
Where your data goes: Would stay on your phone. Nothing would be sent.
Note: This works only in the SereneHelp Android app, which is not released yet. It is not available on the website or on iPhone.
Fingerprint or face to protect private settings
Use your fingerprint or face to open private settings.
Website (any phone or computer browser, including iPhone and Android): Android app only: not available yet
Android app: Android app only: not available yet
iPhone app: Not available on iPhone
Needs your consent: Yes
Where your data goes: Would stay on your phone. Nothing would be sent.
Note: This works only in the SereneHelp Android app, which is not released yet. It is not available on the website or on iPhone.
App access
Check messages on your phone for scam and harm patterns. Android app only.
Website (any phone or computer browser, including iPhone and Android): Not available
Android app: Android app only — not released yet
iPhone app: Not available
Needs your consent: Yes
Where your data goes: Would stay on your phone. Nothing would be sent.
Note: This works only in the SereneHelp Android app, which is not released yet. It is not available on the website or on iPhone.
iPhone app
iPhone app
No iPhone app is planned. iPhone users can use the website. Apple does not allow apps to read messages from other apps.
Website (any phone or computer browser, including iPhone and Android): Not planned
Android app: Not planned
iPhone app: Not planned
Needs your consent: No
Where your data goes: No app is planned.
Features marked "not available yet" collect no data. When a feature launches, we will explain what it uses and ask you first.
Questions? Email support@
This is a self-help tool, not therapy or a diagnosis.